Do you have a cell phone policy?

Spas and salons are supposed to be relaxing places. Not to mention that if you’re having any kind of hair or body treatment, being on the phone is going to hinder the process. You might think that banning cell phones is an inconvenience to your clients, but it’s a way to increase the relaxation and stress-free nature of your business. You don’t have to ban cell phones or advise people to leave them off, but if you do, make sure that you explain it here and list the rules for using phones in your business. 

There’s nothing more bothersome than trying to enjoy waiting for a perm to set or getting a nice massage only to hear phones ringing and message notifications buzzing left and right—it’s not creating the calm most salons and spas ultimately seek. It’s less about yes or no, though, and more about having a policy that’s clear and readily available to your audience.